FAQ
What are these bricks compatible with?
Our building bricks are designed to be fully compatible with major brick systems and brands. You can seamlessly mix them with your existing collection. Some of our sets may use mini or micro bricks which provide all the fun of building in a smaller form factor.
Are instructions included?
Yes! Each set comes with clear, step-by-step printed instructions to guide you through the build.
How long does shipping take?
Shipping times may vary depending on your state or province:
U.S. & Canada: 5–8 business days
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Do you offer refunds or returns?
Yes, we have a 30-day return policy. If your order arrives damaged or not as expected, reach out to us and we’ll make it right—whether that’s a replacement, a discount, or a full refund. If a product fails to arrive, please contact us and we will promptly find a solution for you.
[Read our full Refund Policy → https://shopnultra.com/policies/refund-policy]
What if my set is missing pieces?
We understand how important every piece is. While rare, missing pieces can happen. If something’s missing, reach out — we’ll make it right with a replacement, credit, or discount toward your next set.
Are these officially licensed sets?
No, these are custom-designed sets inspired by original concepts and community-built creations. They're perfect for collectors, hobbyists, and builders looking for something unique.
Can I cancel or change my order?
Orders can be canceled or updated within 12 hours of purchase. After that, your order is likely already being processed or shipped.
Do you ship internationally?
Nultra is currently limiting its audience to North America.
Are these safe for kids?
Our sets are generally intended for ages 14+ due to the small pieces and complex designs. Keep out of reach of young children to avoid choking hazards.
Are the gun models functional or display toys?
These are detailed brick-built models for display and collection. They do not fire projectiles and are not functional weapons.
I have a question not listed here. What should I do?
Reach out to us at contact@shopnultra.com or via our contact page. We’re always happy to help.